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Frequently Asked Questions

Frequently Asked Questions

General

We are accessible during business hours M-F 8am-6pm Sat 9-3

Online through our website

$175 reservation fee/ $125-$250 bond within 24 hrs of approval

Read the entire lease carefully, understand all fees upfront, check the move in cond throughly, ask about maintenance response times

we accept payments through our online portal, Rent Café

Rent Café by credit or debit card, bank account payments have no fee associated w/ this type of payment source

$25 Community Operations fee, $5 per mo per month Community Access Fee, $25 per mo pet rent

You will be required to set up electric & renter's insurance all other utilities will be set up through the office

Guest allowed to stay in your home maximum of 7 days, 2 guestsmax allowed at amenities poer resident

Pricing is based on availability/we do not accept a year in advance

60 day notice is required + a $2000 termination fee

Yes after your initial 6-15 mo lease term

Amenities

The Madison of Tyler in Tyler, Texas offers modern community amenities including high speed internet included, a gated community, 24 hour gym, pool, hot tub, pet park, pickleball court, playground, BBQ and picnic areas, business center, coffee bar, package receiving, on site management, and 24 hour maintenance.

Apartment homes feature stainless steel appliances, quartz and granite countertops, white cabinetry, tile backsplashes, walk in closets, washer and dryer included, motion sensor LED lighting, and a private patio or balcony.

Tues- Sunday 10am-10pm Closed on Mondays for maintenance

Yes, we have open parking spaces available at The Madison of Tyler Apartments.

In the laundry room inside the apartments

Stove, refrigerator, microwave, dishwasher

Cardio & strength training equipment, Yoga center

At The Madison of Tyler Apartments, quiet hours at communal spaces are from 10pm - 7am. You can rent out the clubhouse for private events for $250.

Pet Policy

$450- $700 non-refundable pet fee + $25 per pet per month

Yes we have 2 pet parks

Location

Call the leasing office to ask for directions

We are located in the heasrt of south Tyler conveniently located by Fresh Grocery Store

Cumberland Village, Broadway Square Mall

Maintenance

Call the office or put in a work order online through resident portal

You can put in a work order by phone or through the resident portal. Once submitted, our maintenance team will handle requests within 24 hours.

During office hours you can visit leasing office, after hours emergency maintenance will respond

Didn't find an answer?

Our team is always ready to answer your questions.