Frequently Asked Questions
General
We are accessible during business hours M-F 8am-6pm Sat 9-3
Online through our website
$175 reservation fee/ $125-$250 bond within 24 hrs of approval
Read the entire lease carefully, understand all fees upfront, check the move in cond throughly, ask about maintenance response times
we accept payments through our online portal, Rent Café
Rent Café by credit or debit card, bank account payments have no fee associated w/ this type of payment source
$25 Community Operations fee, $5 per mo per month Community Access Fee, $25 per mo pet rent
Internet only
You will be required to set up electric & renter's insurance all other utilities will be set up through the office
$200-$500 (subject to change)
Guest allowed to stay in your home maximum of 7 days, 2 guestsmax allowed at amenities poer resident
Pricing is based on availability/we do not accept a year in advance
Fees do not transfer
60 day notice is required + a $2000 termination fee
Yes after your initial 6-15 mo lease term
Amenities
The Madison of Tyler in Tyler, Texas offers modern community amenities including high speed internet included, a gated community, 24 hour gym, pool, hot tub, pet park, pickleball court, playground, BBQ and picnic areas, business center, coffee bar, package receiving, on site management, and 24 hour maintenance.
Apartment homes feature stainless steel appliances, quartz and granite countertops, white cabinetry, tile backsplashes, walk in closets, washer and dryer included, motion sensor LED lighting, and a private patio or balcony.
Tues- Sunday 10am-10pm Closed on Mondays for maintenance
Yes, we have open parking spaces available at The Madison of Tyler Apartments.
In the laundry room inside the apartments
Stove, refrigerator, microwave, dishwasher
No we do not accept packages in our office
Cardio & strength training equipment, Yoga center
At The Madison of Tyler Apartments, quiet hours at communal spaces are from 10pm - 7am. You can rent out the clubhouse for private events for $250.
Pet Policy
$450- $700 non-refundable pet fee + $25 per pet per month
Yes we have 2 pet parks
Location
Call the leasing office to ask for directions
Rice RD
We are located in the heasrt of south Tyler conveniently located by Fresh Grocery Store
Tyler ISD
Yes Legacy Trails
Cumberland Village, Broadway Square Mall
Starbucks, Dutch Bros less than 1 mi
Maintenance
Full service make-ready & cleaning
Call the office or put in a work order online through resident portal
You can put in a work order by phone or through the resident portal. Once submitted, our maintenance team will handle requests within 24 hours.
During office hours you can visit leasing office, after hours emergency maintenance will respond
Didn't find an answer?
Our team is always ready to answer your questions.